Helpdesk Consultant

Requirements: Mobile Devices, MS office

Location:New York City, NY

Job Type:Full Time

Salary: $50k - $60k

Description of Responsibilities

Long term consulting opportunity. Local NYC candidates only.

As a helpdesk consultant you will:

-Troubleshoot, isolate, and research problems, recommending solutions and escalating to the Desktop Engineering group or application support teams when necessary.
-Analyze production reports and identify end user trends, making recommendations to management on proactive course of action.


-Experience in a corporate support position in a technical environment with the ability to diagnose and troubleshoot system problems.
-Knowledge of networking and the basics of LAN administration.
-Knowledge of, and ability to use, a corporate HelpDesk ticketing system.
-Knowledge of current Microsoft Operating Systems

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