Requirements: Mobile Devices, MS office
Location:New York City, NY
Job Type:Full Time
Salary: $50k - $60k
Description of Responsibilities
Long term consulting opportunity. Local NYC candidates only.
As a helpdesk consultant you will:
-Troubleshoot, isolate, and research problems, recommending solutions and escalating to the Desktop Engineering group or application support teams when necessary.
-Analyze production reports and identify end user trends, making recommendations to management on proactive course of action.
-Experience in a corporate support position in a technical environment with the ability to diagnose and troubleshoot system problems.
-Knowledge of networking and the basics of LAN administration.
-Knowledge of, and ability to use, a corporate HelpDesk ticketing system.
-Knowledge of current Microsoft Operating Systems