Desktop Support Analyst

Requirements: Active Directory, sccm , windows

Location:New Haven , CT

Job Type:Full Time

Salary: $50k - $60k

Description of Responsibilities

A growing biopharmaceutical company located in New Haven, Connecticut is investing in artificial intelligence research and searching for a junior desktop support analyst to join the infrastructure team. This will be a boutique environment with high visibility and growth! This is a great opportunity to dive into working in the cloud as well. 

 Bachelor's degree, preferably in Management Information Systems or Computer Sciences

 1-3+ years of relevant work experience providing IT support to enterprise clients required

 Working knowledge of Microsoft Operating Systems, Microsoft Office Suite and Active Directory

 Knowledge of desktop and server hardware, including performance optimization

 Install, configure, test and maintain operating systems, application software, and management tools

 Experience utilizing PowerShell in management of systems

 Must have excellent written and verbal communications skills as well as strong customer service experience. 

 Experience supporting Microsoft technologies including Active Directory, Group Policies, SCCM, Exchange, and Domains

 Proven technical documentation skills

 Insatiable level of technical curiosity

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