Junior Desktop Support

Requirements: Active Directory, Desktop Support , MDM, Outlook , windows 10

Location:New York, NY

Job Type:Full Time

Salary: $50k - $70k

Description of Responsibilities

We are a growing financial services firm based in NYC, and are looking to hire a Desktop Support specialist to provide white glove end user support in the New York office.  In this role, the individual will be responsible for providing timely delivery of quality technical support service to employees of the firm on windows-based software systems.

Required Skills/Responsibilities:

  • Strong working knowledge of supporting Windows 10, Microsoft Office 2010, PC, Laptop and Workstation class hardware
  • Experience in systems management, storage, and networking and preferably MCTS: Active Directory Configuration and MCTS:  Active Directory Configuration certified
  • Excellent communication and presentation skills
  • Excellent critical reasoning, customer focus and end user expectation management skills
  • Bachelor's degree in Computer Science or Engineering
  • Self-motivated, flexible, proactive and responsive to various levels of staff and management
  • Experience in supporting MDM tools such as InTune/AirWatch
  • Experience in operating and maintaining Telecom and A/V systems
  • Knowledge of supporting diverse mobile solutions such as Android, and iOS devices
  • Knowledge of basic networking technologies such as DHCP, DNS, VPNs, Firewalls, Routing, and Wireless networks 

**Unfortunately our client cannot sponsor at this time**

If you would like to know more about this position, feel free to send your resume to pkurra@theprincetongroup.com

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