Senior Lead Trade Floor Engineer
Requirements: Active Directory, Helpdesk, lead, Manager, trading desk
Location:New York , NY
Job Type:Full Time
Salary: $140k - $180k
Description of Responsibilities
A New York based investment management firm is seeking a senior lead trade floor engineer for a highly visible opportunity to manage a small team along with triage and troubleshoot all support requests from the business.
In this management role you will be able to Participate in the 24x7 coverage for support services.
Be the front-person for the front office for all technical issues; communicate status of issues and follow-up to resolution.
Build relationships with key stakeholders, make sure their technical needs are addressed.
Assist the infrastructure and development teams with implementing new software, hardware and escalation requests as need be.
Help to continuously improve and evolve the help desk process to improve quality.